Terms & Conditions
U-GYM (nw) Limited known as “us”
PRINCIPLE TERMS
1. This agreement is an agreement between you and us
2. This agreement commences once you have indicated your acceptance in the in-club or on-line sign up process
3. Your membership starts immediately unless you choose at the time of sign-up, a start date in the future (not available on all membership options).
4. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen, subject to your timely payment of the fees and charges set out below and the successful processing of your direct debit instruction.
5. Gocardless provides direct debit payment services to you and administers our agreement with you, in consideration for which you agree to pay all the fees and charges associated with your Membership and set out below to Gocardless.
FEES AND CHARGES
6. The Joining Fee / Initial Payment is due and payable immediately on execution of the agreement and is not refundable other than in the event of breach or negligence by us or on the valid exercise of your statutory cancellation rights.
7. Your obligations to us include payment of the monthly Direct Debit payment amount. You are obligated to make the minimum number of Direct Debit Payments as indicated by the contract length you are presented and accept with during the sign-up process. For example, a “12-month contract” will require 12 x monthly Direct Debit payments.You are obligated to make every Direct Debit Payment regardless of non-attendance, except where the Agreement is canceled in accordance with the cancellation terms below or under your statutory cancellation rights.
8. If you fail to pay any monies due under this agreement or if any Direct Debit is returned unpaid, we reserve the right to use any of your payment card details held on our secure system, to attempt to collect the monthly membership fee that should have been collected by Direct Debit, unless we have agreed with you in-writing a prior cancellation of this agreement.
9. You agree to advise us promptly of any change to the Members Details you provided.
10. If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third-party company for collection and recovery services. In addition to any costs and charges accruing under the terms of this agreement, the reasonable and direct costs incurred in employing the third party company will be borne by you, including costs in tracing you if you have changed your address without telling us.
AUTOMATIC RENEWAL AND STANDARD CANCELLATION OF THIS AGREEMENT
11. Once you have completed the Minimum No. of Direct Debit Payments we will automatically continue collecting the Direct Debit Payment Amount every month. Your membership will be extended by one month for each payment (“Renewal Period”). This renewal Direct Debit payment amount may only be amended if you cancel.
12. You may prevent the Automatic Renewal at any time by giving notice to us by contacting us in writing via our app or by email info@u-gym.co.uk
We require 30 days notice of cancellation. If you’re out of your contract period you may cancel your direct debit to cancel your membership with immediate effect. Please just let us know you have canceled your direct debit with your bank). If you advise us with less than 30 days notice, one more further monthly payment will be taken by us before your cancellation becomes effective.
EARLY CANCELLATION OF THIS AGREEMENT
13. Relocation: This agreement can be canceled in the event that your new permanent address is more than 15 miles away from the facility upon receipt of a copy utility bill or bank statement showing the new address.
14. Long term (over 3 month) illness or injury: This agreement may be canceled in the event of an illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for 3 months or longer upon appropriate proof being provided.
15. Redundancy: This agreement can be canceled upon appropriate proof of redundancy from your employer or other loss of livelihood.
16. Pregnancy: This agreement can be canceled if you become pregnant upon the appropriate written proof being given. Please note – ANY Cancellation for the above reasons will not be effected until the appropriate proof is provided and received by us.
17. Breach: This agreement can be canceled if we are in breach of contract including if we do not provide facilities or services you may reasonably expect and we have fallen well below that standard.
GENERAL TERMS
19. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these Rules at any time provided we give you reasonable advance notice of the change.
20. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
21. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
22. We will do our best to resolve any disputes over this agreement. If you wish to take court proceedings against us you must do so within the United Kingdom. Relevant UK law will apply.
23. If any part of this agreement is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply
24. We may terminate this agreement with immediate effect on notice to you if you are in breach of the Clubs Rules (i.e. Stealing or other criminal activities within the facility). In this event you will not be liable to pay any further Direct Debit Payments, provided such breach is not deemed by us to have occurred primarily in order to qualify you for a refund.